Currently we support GitHub Issues. We have planned integrations with GitLab and Trello. If there's another integration you're looking for, let us know!
Nope! You can choose just the specific repositories you want, and then the integration only gets access to read/write GitHub Issues.
Yep! Each repository can have its own GitHub Issue template. There's a variety of merge fields you can insert into the templates to get everything exactly as you want it.
Yes! The initial comment created by Carrick will have a link that will show you all of the related Help Scout tickets.
With years of development experience and intimate knowledge of the Help Scout platform, Carrick is the perfect partner for your custom Help Scout app.